Privacy Policy

1. Introduction

INKMANA COLLECTIBLE CARD MARKET values the privacy and security of its customers' information. This Privacy Policy describes how we collect, use, store, and protect personal data on our website and related services.

2. Information Collection

We may collect information voluntarily provided by the user, such as name, email address, address, phone number, and data required to process orders, payments, deliveries, account registration, and customer service. We may also automatically collect technical information such as IP address, browser type, device information, and browsing data through cookies and similar technologies. When a user checks delivery options, we may record the postal code entered, the corresponding city and state/region, the stage of the shopping journey and the traffic source to measure regional demand and improve the shopping experience. For this analytics purpose, we do not store street or neighborhood data returned by the postal-code lookup.

3. Use of Information

The information collected may be used to:

• Process, confirm, and manage orders placed in the store;
• Enable payments, deliveries, and communications related to purchases;
• Send news, promotions, coupons, and commercial information when consent has been provided;
• Improve the browsing experience, security, and operation of the website;
• Measure the purchase funnel, identify abandonment, and understand demand by city and region based on shipping lookups;
• Comply with legal, tax, and regulatory obligations and requests from competent authorities.

4. Data Sharing

INKMANA may share personal data only when necessary to operate the services or comply with applicable obligations, including:

• Payment processing by providers and institutions responsible for the transaction;
• Shipping and delivery of orders by Correios, carriers, and logistics operators;
• Technical services essential to the operation of the store;
• Compliance with legal, tax, judicial, or administrative requirements.

5. Storage and Security

Data is stored in environments protected by appropriate technical and administrative measures. We use access controls, secure connections, and other practices intended to reduce the risk of unauthorized access, alteration, loss, or improper disclosure of information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enable essential features, remember preferences, strengthen security, analyze website usage, and improve the user experience. The management of these technologies is detailed in our Cookie Policy.

7. User Rights

Under applicable law, the user may request, where appropriate:

• Confirmation of whether personal data is being processed;
• Access to, correction, or updating of information;
• Deletion or anonymization of data where legally permitted;
• Information about the processing and sharing of their data;
• Withdrawal of consent when processing depends on that legal basis.

8. Data Retention

Personal data is retained for the period necessary to fulfill the purposes described in this policy, meet legal and regulatory obligations, exercise rights in proceedings, and maintain records required for the operation of the store. After that period, data may be deleted or anonymized where applicable.

9. Changes to This Policy

INKMANA may update this Privacy Policy to reflect legal, technical, or operational changes. We recommend reviewing this page periodically to keep up with the current version.

10. Contact

If you have questions about this Privacy Policy or the processing of personal data, contact us at support@inkmana.com or open a ticket through the support page.

Last updated: August 2026.